As you initiate the process of transferring your domain to a new hosting provider, please make note of the following details to ensure a smooth transition.
You will receive backup files of your website. It is important to note that either your new hosting company or yourself will assume responsibility for uploading these files to your new environment.
We strongly advise ensuring that you possess a comprehensive backup of all your emails before proceeding with the transfer. Please be aware that Empire Web (Pty) Ltd. cannot be held liable for any loss or damage incurred to data or files, whether lost or corrupted during this transition.
To expedite the process, kindly submit a transfer ticket at your earliest convenience. Rest assured, your ticket will be promptly acknowledged and processed upon receipt.
